Where are you located? We're located at 159 Memorial Drive, Suite B in Shrewsbury, MA.
How do I cancel an order? Write us at firstname.lastname@example.org. Once something has shipped, we can no longer cancel an order.
How do I check the status of my order? Once you log in to your account, you can check the order status page. Alternatively, you can send us an email at email@example.com to check on your order status.
How much is shipping to...? All US orders over $100 receive free shipping! Express shipment options vary in price by destination and can be calculated on the checkout page. For more information, please check our shipping page.
Something is missing from my order. Please email us at firstname.lastname@example.org, so we may correct any order error.
How do I return/exchange? To return an unopened Binkeez, please send us an e-mail at email@example.com for return instructions.
Something won't load on the site. Please send us an email at firstname.lastname@example.org with a description of the problem and preferably a screen shot of the problem!
The site won't let me order. Please send the problem to email@example.com. If you need additional help ordering, email us the items you'd like to purchase and we can set up a custom order for you.
Customer contact: All general inquiries, please contact us at firstname.lastname@example.org.
Press/Media contact: For all media relations, please contact us at email@example.com